Return Order Creation

[punitbadal]

@SoumyaAcharya @Suditya_Gupta1
Please response to the following queries:

1. What will the API and payload to create return order in Fynd platform.
2. How do I configure channel while creating order payload.

[Suditya_Gupta1]

Please give us a moment. We’ll update you shortly

[SoumyaAcharya]

You can return the order using this method

https://partners.fynd.com/help/docs/sdk/latest/platform/company/order#updateShipmentStatus

Sample payload for this method

{
    "statuses": [
        {
            "shipments": [
                {
                    "identifier": "17201657866991851853",
                    "products": [
                        {
                            "line_number": 1,
                            "quantity": 1,
                            "identifier": "SKRTYU27365"
                        }
                    ],
                    "reasons": {
                        "products": [
                            {
                                "filters": [
                                    {
                                        "identifier": "SKRTYU27365",
                                        "line_number": 1,
                                        "quantity": 1
                                    }
                                ],
                                "data": {
                                    "reason_id": 122,
                                    "reason_text": "Product looks different from image"
                                }
                            }
                        ]
                    }
                }
            ],
            "status": "return_initiated"
        }
    ],
    "task": false,
    "force_transition": false,
    "lock_after_transition": false,
    "unlock_before_transition": false
}

You can cofigure channel using this method Order | Fynd Partners Help Center

CC : @Suditya_Gupta1