Shipment is locked as per application config

Fynd Platform FDK & API
#1

@Suditya_Gupta1 Hi,
After creating order I am facing two following issues:

  1. While confirming order I am getting “Shipment is locked as per application config”

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  1. In the channel it is coming as AJIO_VMS whereas my channel name configured as Arodos.

Below is the payload I have used:

    "shipments": [
        {
            "line_items": [
                {
                    "charges": [
                        {
                            "name": "Amount Paid",
                            "amount": {
                                "currency": "INR",
                                "value": 500 
                            },
                            "type": "amount_paid"
                        },
                        {
                            "name": "Unit Price",
                            "amount": {
                                "currency": "INR",
                                "value": 500 ``
                            },
                            "type": "unit_price"
                        },
                       
                    ],
                    "quantity": 1,
                    "seller_identifier": "LTRCAR67_AR",
                  

                },
                             
            ],
        
            "location_id": 25179,
       
        }
    ],
    "shipping_info": {
        "state": "Assam",
        "primary_mobile_number": "8402085350",
        "first_name": "DD",
        "country": "India",
        "city": "GHY",
        "address1": "Fynd",
        "pincode": "781335",
        "primary_email": "[email protected]"
    },
    "billing_info": {
        "state": "Assam",
        "primary_mobile_number": "8402085350",
        "first_name": "DD",
        "country": "India",
        "city": "GHY",
        "address1": "Fynd",
        "pincode": "781335",
        "primary_email": "[email protected]"
    },

    "meta": {
        "store_code": "hs-02",
        "order_platform": "rpos",
        "channel": "Arodos"
    },
    "config": {
        "application": {
            "company_id": 7040,
            "id": "65f16e7dc6f2968d03eff02e",
            "token": "_tXRoPURK"
        },
        
        "dp_configuration": {
            "shipping_by": "self"
        },
 
   },
    "payment_info": {
        "primary_mode": "DEBIT",
        "payment_methods": [
            {
                "collect_by": "seller",
                "mode": "CASH",
                "refund_by": "seller",
                "name": "Arodos",
                "amount": 500.0
            }
        ]
    },
    "user_info": {
        "primary_email": "[email protected]",
        "first_name": "Guest",
        "last_name": "Customer",
        "primary_mobile_number": " 8402085350"
    }
}
  1. Also please let me know how to generate auto invoice while creating order.
#2

The reason for the shipment being locked is that AJIO has not yet sent the PO invoice for the order. Typically, the shipment will auto-unlock after 1 day. Once we receive the PO invoice from AJIO, the shipment will automatically unlock.

To generate auto invoice you have to enable through platform of selected locations

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Regarding your query about the channel discrepancy: The channel is reported as ‘AJIO_VMS’, while your configured channel name is ‘Arodos’. We are investigating this issue and will provide an update shortly

#3

@Suditya_Gupta1 any updates?

#4

Please pass the config in the following format:

{
    "config": {
        "lock_states": [
            "order_locked"
        ],
        "payment": {
            "source": "MARKETPLACE",
            "mode_of_payment": "FY_DUMMY_MARKETPLACE"
        },
        "dp_configuration": {
            "shipping_by": "vendor"
        },
        "location_reassignment": true,
        "application": {
            "name": "DUMMY_APP"
        },
        "ordering_channel_logo": "https://dummyimage.com/600x400/000/fff&text=Dummy+Logo"
    }
}

The reason AJIO_VMS appears in the sales channel is likely due to it being set as the default channel logo and name. Please use the above format and let me know if you need any assistance or encounter any issues.

#5

Thanks for the reply